My Orders
Can I see my previous orders?
What payment methods do you accept?
What is the order cancellation policy?
Account and Profile Settings
How do I change my username/email?
Can I switch between the different users on the app?
How can I reset a lost or forgotten password?
Others
What can I do if I have any issues/concerns?
What Laundry services do wash@home provide?
Which areas do you serve?
Payments/Pricing
How much would it cost to use the delivery option?
Can I insure my Laundry?
What are your pricings?
Place an Order
Can I include special instructions?
What times can my order be picked-up and returned?
Can I place my order over the phone?
Orders
Can I see my previous orders?
Getting Started
How do I create a Wash@Home account?
How does Wash@Home work?
How can I download the Wash@Home app?
Contacting Wash@Home
Contacting Wash@Home
How do I contact Wash@Home?
Getting Started
How do I create a Wash@Home account?
How do I get the Wash@Home app?
How does Wash@Home work?
Orders
How do I accept Pending Orders?
What if Washee/Courier cancels on me?
How far do you operate?
Account and Profile Settings
How do I change my username/email/Phone Number?
Can I switch between the different users on the app?
How do I reset a lost or forgotten password?
Others
What laundry services can I provide?
Payment/Pricing
Carrying out Orders
How long do I have to complete an order?
How to contact Washee/Courier
What should I consider when meeting Washee/Courier to receive or return laundry items?
Contacting Wash@Home
What if I want to make a complaint?
Account and Profile Settings
How do I change my username/email/Phone Number
Can I switch between the different users on the app
How do I reset a lost or forgotten password?
Carrying out orders
How to contact Washee/Washer
What should I consider when meeting Washee/Washer to receive or return laundry items
Getting Started
Who are the Washee, Washer and Courier?
When will I begin receiving orders with Wash@Home?
How do I create a Wash@Home account?
Orders
How do I accept Pending Orders?
What if Washee/Washer cancels on me?
How far do you operate?
Others
Payment/Pricing
Contacting Wash@Home