My Orders

Can I see my previous orders?
What payment methods do you accept?
What is the order cancellation policy?

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Account and Profile Settings

How do I change my username/email?
Can I switch between the different users on the app?
How can I reset a lost or forgotten password?

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Others

What can I do if I have any issues/concerns?
What Laundry services do wash@home provide?
Which areas do you serve?

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Payments/Pricing

How much would it cost to use the delivery option?
Can I insure my Laundry?
What are your pricings?

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Place an Order

Can I include special instructions?
What times can my order be picked-up and returned?
Can I place my order over the phone?

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Orders

Can I see my previous orders?

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Getting Started

How do I create a Wash@Home account?
How does Wash@Home work?
How can I download the Wash@Home app?

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Contacting Wash@Home

How can I make a complaint?
How do I contact Wash@Home?

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Contacting Wash@Home

How do I contact Wash@Home?

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Getting Started

How do I create a Wash@Home account?
How do I get the Wash@Home app?
How does Wash@Home work?

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Orders

How do I accept Pending Orders?
What if Washee/Courier cancels on me?
How far do you operate?

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Account and Profile Settings

How do I change my username/email/Phone Number?
Can I switch between the different users on the app?
How do I reset a lost or forgotten password?

See all

Others

What laundry services can I provide?

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Payment/Pricing

When do I get paid?
What are your pricings?

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Carrying out Orders

How long do I have to complete an order?
How to contact Washee/Courier
What should I consider when meeting Washee/Courier to receive or return laundry items?

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Contacting Wash@Home

What if I want to make a complaint?

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Account and Profile Settings

How do I change my username/email/Phone Number
Can I switch between the different users on the app
How do I reset a lost or forgotten password?

See all

Carrying out orders

How to contact Washee/Washer
What should I consider when meeting Washee/Washer to receive or return laundry items

See all

Getting Started

Who are the Washee, Washer and Courier?
When will I begin receiving orders with Wash@Home?
How do I create a Wash@Home account?

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Orders

How do I accept Pending Orders?
What if Washee/Washer cancels on me?
How far do you operate?

See all

Others

What Laundry services do wash@home provide?
Which areas do you serve?

See all

Payment/Pricing

When do I get paid
How much do I get paid

See all

Contacting Wash@Home

How do I change my username/email?
How do I contact Wash@Home

See all